Privacy Policy

WeLove9am are committed to protecting the privacy of our clients and users of our website. We want to provide a safe and secure user experience. We will ensure that the information you submit to us via our website is only used for the purposes set out in this policy.

The Information We Collect and How We Use It

WeLove9am may collect your personal details, including but not limited to your name and contact details (together with your e-mail address) and other relevant information. This information is held, used and disclosed by us as follows:

1. to provide our services to you;
2. to maintain our business relationship, where you are a user of our website or client;
3. answer your enquiries;
4. to direct-market products and services, advise you of news and industry updates, events, promotions and competitions, blogs, reports and other information. Where we do so, you will be able to unsubscribe from such communications;

Clients that we provide services to

In order to process your application we will supply your personal information to credit reference agencies (CRAs) and they will give us information about you, such as about your financial history. We do this to assess creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity. We will also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organisations. The identities of the CRAs, and the ways in which they use and share personal information, are explained in more detail at http://www.experian.co.uk/crai...

Aggregate Information about WeLove9am online visitors

We gather information and statistics collectively about all visitors to our website, for example, which area users access most frequently and which services users access the most. We only use such data in the aggregate form. This information helps us determine what is most beneficial for our users and how we can continually improve our online services to create a better overall experience for our users. We may also undertake marketing profiling to help us identify services which may be of interest to you.

Access

You have the right at any time to ask us for a copy of the information supplied by you that we hold. We may ask you to verify your identity and for more information about your request. We also have the right to charge an administrative fee for this service. Where we are legally permitted to do so, we may refuse your request and will give you reasons for doing so.

If you would like to make a request for information, please contact hello@welove9am.com. You also have the right to ask WeLove9am to stop using your information. However, if this involves a request for deletion of your file, please be aware that we may not be required or able to do so, particularly where your file also holds information about our clients or financial information that we need to keep for periods of up to six years, i.e. that relate to tax matters. Where we are unable to comply with your request we will provide reasons for failing to do so.

Other websites

Please note that clicking on links and banner advertisements may result in your transferral to another website - where data privacy practices may be different from that of WeLove9am. Visitors should consult the other websites' privacy policies as we are not responsible for, and have no control over, information that is submitted to or collected by these third parties.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing our website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Changes to our Privacy Policy

This privacy policy may be changed by WeLove9am at any time. If we change our privacy policy in the future, we will advise you of changes or updates to our privacy policy by a prominent notice on our website. Continued use of this website or our services after such changes will constitute your acceptance of such changes.

If, at any time, you have questions or concerns about WeLove9am online privacy commitment, please feel free to e-mail us at hello@welove9am.com or call our office on: 01285 708 900 to speak to a member of our staff.